Major League Soccer

Isabelle Perreault was engaged to support Major League Soccer (MLS) in refining and finalizing its Fan-Centric Transformation plan. Isabelle worked with the project sponsor providing counsel on best practices as it relates to this type of Transformation initiative, hands on feedback and support in finalizing the framework, providing tools and methodologies to facilitate the communications of the transformation and helping to articulate the business impact of the new fan-centric model.